Karl Wright

Vice President, Technology Regulatory Execution for Europe @Mastercard

Ripon, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Oct 2025 — Present

Vice President, Technology Regulatory Execution for Europe @Mastercard

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EDUCATION

1996 — 1997

Thomas Rotherham College

GCSE French, English and Math

N/A

St Bernards RC High School

GCSE's

1997 — 1998

Lewisham College, London

A, Level English; French

SKILLS

Facilities ManagementContact CentersCustomer ExperienceContract NegotiationNegotiationAccount ManagementService DeliveryChange ManagementTechnical SupportOutsourcingInformation TechnologyProcess ImprovementForecastingContract ManagementStakeholder ManagementTeam LeadershipCall CentersBusiness DevelopmentCustomer ServiceOperations ManagementManagementTeam ManagementTrainingTelecommunicationsBudgetsProject ManagementBusiness Process ImprovementNetworkingProcurementPerformance ManagementCrmCustomer Relationship Management (Crm)Leadership

ABOUT KARL WRIGHT

Highly motivated and focused on service delivery. Strong leadership skills and a confident communicator, with a high level of inter-personal skills and excellent presentation skills.Proven record in leadership, coaching and people development across large multidisciplinary teams. Strive to learn and continually develop each day.Specialties: Leadership, Service Operations, ITSM, Service design, Transition and Integration, Customer relations, Customer Service delivery, process management, technical support, training, coaching and mentoring

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