Karli Togami

About Karli Togami

Results-driven professional with expertise in process optimization, implementation, and operational execution. Skilled at translating business objectives into structured processes and tactical action plans that drive measurable outcomes. Experienced in coordinating cross-functional teams to streamline workflows, optimize customer engagement, and ensure seamless project delivery from concept through completion. Adept at developing and refining processes that support scalability and efficiency across sales and customer relations functions. Proficient in leveraging SaaS platforms, CRM systems, MS Office, and cloud-based solutions to enhance productivity and operational performance.

Experience

1. Regional Manager, Partner Success

   AVANT Communications

   Apr 2025 — Present · Chicago, IL, US

   I lead a team of 11 Partner Success Managers, providing coaching, mentorship, and performance management to ensure consistent delivery of partner success outcomes for the East Coast, National Strategic Partnerships, and the UK-based PSMs.I establish clear goals, KPIs, and accountability frameworks to align team execution with regional business objectives.I oversee partner success operations across the region, ensuring standardized processes and best practices are adopted by all team members.I facilitate professional development and career growth opportunities for direct reports, fostering a culture of collaboration, learning, and high performance.I streamline workflows and reporting structures to improve efficiency, visibility, and partner engagement across the team.

Education

• Elmhurst University

  Bachelor’s Degree, Business Administration

Skills

• Communication
• Microsoft Office
• Sales
• Microsoft Word
• Customer Service
• Leadership Development
• Organization & Prioritization Skills
• Teamwork
• Social Networking
• Time Management
• Event Planning
• Powerpoint
• Motivation
• Team Building
• Communication Skills