Karl Benyoussef

Senior Test Lead - Salesforce @MetLife

Raleigh-Durham-Chapel Hill, NC, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jun 2023 — Present

Senior Test Lead - Salesforce @MetLife

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New York, NY, US

Serve as the Salesforce SME and Test Lead within the Employer & Broker Service Solution Train, driving feature-level testing, UAT, and release readiness across Salesforce Sales & Service Cloud. Partner with developers, Product Owners, and QA teams to refine user stories, validate workflows and integrations, and ensure high-quality delivery. Recognized across multiple ARTs as the go-to resource for Salesforce testing and configuration, while advancing an automation-first approach using AI tools like GitHub Copilot.

SKILLS

Consumer LendingNegotiationMicrosoft OfficeSalesConsultative SellingBankingRisk ManagementLeadershipSolution SellingRelationship ManagementFinancial ReportingRequirements AnalysisManagementCredit AnalysisForecastingSaasFinancial AnalysisAgile & Waterfall MethodologiesSalesforce.comCreditQuickbooksCustomer RetentionCustomer Service

ABOUT KARL BENYOUSSEF

I am a Salesforce SME and Senior Test Lead with 10+ years of experience delivering…

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