Karla Sandoval
🫀CSM 🧠 AI Practitioner / Activator / Trail Builder
- Role
- Senior Customer Success Manager at Tradeverifyd
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Karla Sandoval
I help high-growth SaaS companies turn customers into champions. With a background in both business strategy and engineering, I align technical value with business outcomes to drive retention and growth. Contributor to Ruby Gems Cork and Pod-Search-Label 11+ MM downloads Lead organizer for Women Who Code Algorithm Meetup SF Let\'s collaborate Email: k••••••••@gmail.com
Experience
Senior Customer Success Manager
Aug 2025 — Present · Los Angeles, CA, US
Led a cross-functional product maturity initiative that audited platform functionality and APIs, enhanced developer and onboarding documentation, established persona-based enablement materials, and introduced a structured re-engagement framework for low-adoption accounts — improving product clarity, value communication, and customer expansion readiness.
Education
Bay Area Video Coalition
Web Development Certificate, Computer Programming
Santa Monica College
Associates Degree, Art History
University of California, Santa Cruz
B.A, Cultural Anthropology
Skills
- Github
- Leadership
- Market Research
- Programming
- Teaching
- Open Source Software
- Public Speaking
- Html
- Sql
- Linux
- User Interface Design
- Web Development
- Swift
- Crm
- Jquery
- Javascript
- Bdd
- Business Development
- Css & Html
- Marketing
- Jekyll
- Ruby
- Test Driven Development
- Apis
- Customer Insight
- Teamwork
- Html5
- Jira
- Php
- Representational State Transfer (Rest)
- Cascading Style Sheets (Css)
- Ruby on Rails
- Git
- Mysql
- Customer Service
- Social Media
- Agile Methodologies
- Marketing Strategy
- Software Development
- Python
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