Karla Norales

About Karla Norales

Clarkson University Graduate, major in Engineering & Management with a minor in Project Management. Some organizations I was part of at Clarkson were First Year Seminar, Community of Underrepresented Programs Opportunities(CUPO), HEOP, Sister 2 Sister, SHPE, and NSBE. Skill: Team Building, Decision Making, Operational Planning, Business management, Communication and Leadership A little bit about myself is that I like learning about different culture, and history of foreign countries. I wish to work for a company that will make the world a better place and help those who do not have. Please feel free to contact me: n••••••••@gmail.com

Experience

1. Operations Manager

   Target

   Jan 2023 — Present

   Led a team of ~125 associates in the safe and efficient unloading, staging, and stocking of freight in a high-volume warehouse environment; tracked and audited safety compliance and operational efficiency.Managed inbound logistics and inventory flow of units daily to ensure timely product availability and replenishment across all departments.Analyzed key operational metrics (e.g, non-productive cost, inventory accuracy, staffing levels) to drive productivity and exceed performance targets; improved shift throughput rate from ~100 TPH in January 2025 to ~130 TPH by September 2025.Collaborated cross-functionally with Outbound, HR, Safety, and senior leadership teams to ensure seamless operations and alignment with company objectives.Implemented continuous improvement initiatives to optimize receiving processes, reduce cost, and enhance supply chain accuracy—for example:Introduced dock door labeling to reduce safety risks and improve loader/unloader productivity.Deployed mobile cart red-tagging system to reduce downtime and accurately track mobile device inventory.Trained, coached, and developed team leads and associates to build leadership capabilities; supported internal promotions by mentoring merit-level employees through independent project leadership and goal development—resulting in 4 merits promotions.Ensured compliance with OSHA and internal safety standards by conducting daily audits, coaching team members, and reporting unsafe behaviors, reinforcing a culture of accountability and operational excellence.Supported seasonal and promotional transitions by coordinating increased inbound volume, optimizing staffing logistics, and reducing indirect labor costs.Managed timecard approvals and schedule adjustments for all department associates using MyTime payroll software, ensuring accurate compensation and attendance tracking.

Education

• Clarkson University

  Bachelor's degree

  2018 — 2022