Karla Mizelle

Role: SVP, Chief Operations & Member Experience Officer at Blue Cross NC
Location: Raleigh, NC, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Karla Mizelle

Passionate and results driven executive with extensive experience building and leading…

Experience

SVP, Chief Operations & Member Experience Officer
Blue Cross NC
Jan 2021 — Present
Oversee expanded COO & Member Experience division, including Operations, Digital Strategy, Technology, Project Delivery Mobilization and Portfolio Service & Quality, as well as, the end-to-end member experience. Lead high performing teams focused on driving operational excellence while delivering a cohesive and optimized customer experience.

Education

Duke University
B.A. Comparative Area Studies, Markets & Management
1991 — 1995

Skills

Retail Banking
Strategy
Leadership Development
Crm
Credit Risk
Internet Banking
Leadership
Banking
Mobile Banking
Analysis
Mortgage Lending
Six Sigma
Fraud
Financial Analysis
Relationship Management
Strategic Financial Planning
Risk Management
Finance
Commercial Banking
Credit
Payments
Portfolio Management
Financial Services
Process Improvement
Financial Risk
Loans
Business Analysis
Online Banking

Contact information

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Work email
•••••@bluecrossnc.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Blue Cross NC

Insurance · 6.1K employees · Founded 1933 · Durham, North Carolina, United States

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: H••••••••@BCBSNC.com.

bluecrossnc.com

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About Karla Mizelle

Experience

SVP, Chief Operations & Member Experience Officer

Education

Duke University

Skills

Find verified contacts for anyone on LinkedIn