Karl Schott
Business Development
- Role
- Customer Service Manager at Dexcomm Answering And Communications
- Location
- Lafayette, LA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Service Manager
Dexcomm Answering And Communications
Feb 2005 — Present
Manage day to day customer response, proactive outreach, and satisfaction for over 1,100 clients.
Education
Loyola University New Orleans
BA
1997 — 2001
Skills
- Marketing Strategy
- Telecommunications
- Outlook
- Microsoft Office
- Sales
- Sales Management
- Customer Experience
- Customer Retention
- Customer Service
- Access
- Vendor Management
- Call Centers
- Process Improvement
- Telephone Skills
- Employee Relations
- Strategic Planning
- Telephony
- Scrum
- Account Management
- Customer Satisfaction
- Training
- Crm
- New Business Development
- Team Building
- Management
- Leadership
- Call Center
- Troubleshooting
- Public Speaking
- Salesforce.com
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