Karl Riddell
Field Services Engineer @Data Business Equipment, Inc
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WORK HISTORY
Field Services Engineer @Data Business Equipment, Inc
Davenport, IA, US
As an ATM service technician, I am responsible for maintaining, repairing, and ensuring the proper functioning of automated teller machines (ATMs). My duties include troubleshooting technical issues, replacing malfunctioning components, performing routine maintenance, and upgrading software. I ensure that ATMs are stocked with cash and supplies, respond promptly to service calls, and maintain accurate service records. Additionally, I adhere to security protocols to protect the machines and users\' information, ensuring a reliable and secure banking experience for customers.
ABOUT KARL RIDDELL
Knowledgeable and thorough Network Administrator with five years experience and comprehensive knowledge of Tier I, Tier II, and Tier technical support, VOIP, and Network configuration and security. Possessing superior attention to detail and analytical skills as well as the ability to learn new technology quickly. Ability to resolve problems in mission critical environments. Driven and self-motivated, and therefore effective at completing tasks with minimal supervision. Confident leader and enthusiastic communicator.Technical Proficiencies:Platforms: Windows 7, Windows 10, Windows Server 2012R2, Android, iOSTools: ActiveDirectory/GPO integration, Office 365, Veeam, ESET, Powershell, SQL, Adobe Creative Suite, VNC, OneDrive, MS Office 2013, Microsoft Dynamics
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