Karl Rhoads

Regional Service Manager - North America (Usa, Canada, Mexico, Central America) @Immersive Technologies

Salt Lake City, UT, US

Responsible for growing, leading and supporting our North American team of services staff, primarily consultants, trainers and technicians- Application and mentoring of account management practices and strategies for maximum customer impact and engagement- Own the budgetary responsibilities for two departments within our regional services\' operations- Close collaboration & strategy development with our sales team to develop optimal solutions for our clients- Direct sales responsibilities to identify, develop & close sales opportunities for support contract renewal, equipment upgrades, professional & consultative services & AHS/Modular training modules- Work with customers and partners to design and effectively implement our world leading technologies- Take ownership for meeting client expectations and ensuring their achievement of return on investment through effective implementation and execution of our services and products- Develop team capabilities and perform people management responsibilities

Devry University

Associates, Electronics