Karl Ng

About Karl Ng

Experienced Platform Engineer with a demonstrated history of working in the hospitality…

Experience

1. Lead Infrastructure Platform Engineer Standards

   Hilton

   Jun 2016 — Present · Dallas, TX, US

   Part of an elite team that sets standards for workstations, servers and the infrastructure as a whole - Building and developing images with osd for desktops using SCCM for task sequences and mdt - Developing standards for workstations and servers workstations and servers- Managing Active directory infrastructure and group policy- Creating software packages in MECM/SCCM for enterprise wide development- Sophos safeguard administrator - Kiteworks administrator (file sharing cloud storage solution)- Support IT security by building 3rd party software application packages for applications such as adobe, java, vlc. To protect our environment from vulnerabilities - Manage operating systems for servers and workstation to ensure compliance and best practices - Jamf administrator, responsible for updating application packages once new patches are released - Metallic Administrator, responsible for managing backups, creating accounts, roles and confirming restores. 3rd tier support for backups, tenant admin- Patching fat wim images monthly in vmware, experience with imaging a machine in a virtual environment using vmware, virtualbox, hyper-v- Creating snapshots, increasing memory, drive space, etc.

Education

• Walden University

  information systems, Computer Engineering

  2008 — 2010

• The University of Texas at Arlington

  Computer Science

  1999 — 2001