Karl Lamb
Head of Customer Success @Original Software
Cardiff, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2023 — Present
Head of Customer Success @Original Software
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Rebuilt and organized team into Support and CSM activities, focused on the customerImplemented new customer onboarding process focused on rapid customer adoption of solutionsDelivered new support hub for customersGross Retention above 90%
SKILLS
Sap BwSap ImplementationSapErpBusiness ProcessIntegrationSap R/3IT StrategySap NetweaverMaster DataPre-SalesSap ErpSap Is-UManagementData MigrationConsultingSap Project ManagementSapscriptAbapIdocSdSap SdSap CrmWorksoft CertifyEnterprise Resource Planning (Erp)
ABOUT KARL LAMB
Leader with expertise in operational responsibilities, including customer success…
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