Karissa Coltman Burnett
Assistant Director, Family Advancement @CAP Tulsa
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WORK HISTORY
Assistant Director, Family Advancement @CAP Tulsa
Tulsa, OK, US
Led restructuring and change management for a 40-person family services division, building new operational systems, onboarding protocols (100+ hours of training & certification), and KPI reporting that strengthened compliance and organizational performance.•Oversaw multi-program portfolio and budgets exceeding $5M, securing $270k in grants and identifying $500k in cost-savings across federal, state, and private funding streams.•Led Health/Mental Health Advisory Committee in support of agency strategy, recruiting key external committee members with experience aligned to goals.• Directed cross-functional teams across English as a Second Language (ESL), home visiting, career coaching, and health care workforce development training, expanding service capacity and exceeding enrollment targets for maternal and child health initiative.•Drove measurable quality improvements, increasing home-visiting completions by 30% and achieving Blue Ribbon endorsement through data-driven process optimization.•Built national influence as a recognized Two-Generation expert, providing consultation, technical assistance, toolkit development, and presentations to organizations nationwide.
EDUCATION
The University of Tulsa
Bachelors of Science in Business Administration, Marketing and Economics
University of Oklahoma
Masters of Arts, Organizational Dynamics
SKILLS
ABOUT KARISSA COLTMAN BURNETT
Nonprofit programs & operations leader with 15+ years driving outcomes in family advancement and human services. I build high‑performing teams, scale programs, and align operations, budget, and compliance to mission and strategy. My strategic leadership style blends data‑driven decision making with emotionally intelligent collaboration—delivering measurable impact for communities and funders.I’ve led multi‑site programs, stewarded budgets of $5M+, managed team of 60, and improved outcomes across robust portfolio of programs such as enrollment and growth, client retention, quality improvement and family service delivery for 1,500+ families. I’ve launched new initiatives, strengthened cross‑sector partnerships, and tightened grants management & compliance while building transparent dashboards and accountability rhythms.What I’m known for: • Standing up new programs from concept to scale (pilot design, logic models, staffing, training, evaluation). • Developing people—recruitment, coaching, performance, and culture that sticks. • Translating strategy into projects, processes, and budgets with clear KPIs and reporting. • Building trusted partnerships across schools, workforce boards, healthcare and training providers, social services, nonprofit, philanthropic, and public agencies.Areas of Expertise: Program & Operations Leadership • Strategic Planning • Budget Management & Financial Stewardship • Grants Management & Compliance (e.g, HHS/HeadStart/DOE) • Outcomes Measurement & CQI • Human Capital Development • Talent Acquisition & Retention • Performance Coaching • Partnership Development • Stakeholder Management • Change Management • Risk & Audit Readiness • Project/Portfolio Management • CRM & Data (Salesforce/ChildPlus/Efforts to Outcomes) • Vendor Management • Community Impact Target roles: Director of Programs • Director of Family Services • Director of Operations • Program Director • Director, People & Culture (Nonprofit) • Senior Program Manager Sectors: Family Services • Human Services • Workforce & Education • Early Childhood • Community Development
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