Karishma Jethwani
Building community and culture through impactful communications
- Role
- Employee Communications, Culture & Engagement Lead- Bangalore, Chennai & Hyderabad at PayPal
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Karishma Jethwani
Experienced Internal Communications, Employee Engagement & Employer Branding Leader with…
Experience
Employee Communications, Culture & Engagement Lead- Bangalore, Chennai & Hyderabad
Apr 2023 — Present · Bengaluru, IN
As the ECCE Lead for PayPal’s India centers employees across Bengaluru, Chennai, and Hyderabad), I served as a strategic communications partner, culture-builder, and a trusted advisor to leadership. I led internal communications and employee engagement initiatives aligned with enterprise priorities, strengthened leadership visibility, and built programs that connected employees to PayPal’s mission wile reinforcing organizational identity in India.Designed and executed a communications and engagement strategy anchored on four pillars – Business, Community, Growth, and Wellness, enhancing overall employee experience.High-Impact Engagement Initiatives: Spearheaded flagship programs including Candid Connect, Wellness Fair, Impact Days, Kids at Work, Ways of Working, All Hands Replay, Product Expos, and Annual Day Gatherings, achieving record participation and deeper cultural connection in hybrid and virtual setups. Independently managed multi-crore annual budgets, optimizing spend while delivering measurable engagement outcomes.Executive Leadership & Change Communications: Partnered with Site Leaders, global executives, and cross-functional teams to deliver transparent company-wide messaging, enhance executive visibility, and lead sensitive change communications. Key initiatives included PayPal’s Return-to-Office transition and location strategy, ensuring smooth adoption and supporting employees through sensitive organizational changes.Inclusion & Belonging: Collaborated with ERGs and the Community Impact team to advance DEI programming, heritage month observances, and CEO driven Impact Day volunteering initiatives.Multi-Channel Content Strategy: Built and delivered communications across digital (intranet, newsletters, videos), live events, and print channels, leveraging plug-and-play templates, ensuring clarity, resonance, and engagement with diverse audiences.
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