Karishma Sultana
Interpreter @DATAMARK, Inc.
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WORK HISTORY
Interpreter @DATAMARK, Inc.
Chennai, IN
Interpreted complex conversations between Limited English Proficient (LEP) individuals and foreign clients across a wide range of scenarios including finance, insurance, healthcare, banking and emergency services.• Acted as a cultural and linguistic bridge, ensuring effective communication and mutual understanding in high-stakes environments.• Delivered accurate, real-time interpretation with a verified accuracy rate of 96%, maintaining the integrity and intent of the original message.• Supported emergency response teams during 911 and calls across multiple scenarios.• Navigated sensitive, technical, and life-threatening scenarios while ensuring confidentiality, professionalism, and empathetic communication between LEP individuals and service providers.
EDUCATION
JUSTICE BASHER AHMED SAYEED COLLEGE FOR WOMEN
Bachelor of Science - BS
BSA Crescent Institute of Science and Technology
Msc
ABOUT KARISHMA SULTANA
Hello there! I\'m a dedicated professional with experience in customer service and bilingual proficiency in Hindi and English. Alongside my expertise in delivering exceptional customer experiences, I have developed strong interpersonal and problem-solving skills. I\'m passionate about poetry and baking, using these creative outlets to bring joy to others. Embracing challenges and opportunities for growth, I believe in the power of building meaningful connections. When I’m not at work or watching anime, I’m curled up with a good book or baking. I’m always looking forward to an insightful conversation over coffee, I\'ll bring the cookies!
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