Karishma Patodia
CS Operations - Customer Service Management
- Role
- Customer Service Specialist at Amazon
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Karishma Patodia
Currently working as in Sales & marketing in an Ed- tech company, expertise in LEADSQUARED software, calling over Ameyo, handling Team, but an Experienced Video Editor with a demonstrated history of working in the internet industry learned from MAYA ACADEMY OF ADVANCED CINEMATICS. Skilled in Microsoft Word, Communication, Teamwork, Adobe Photoshop, and Prowess. Strong media and communication professional with a Bachelor of Commerce - BCom focused in Business/Commerce, General from JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE, JUHI.
Experience
Customer Service Specialist
Jun 2023 — Present · Delhi, IN
Demonstrates ownership to resolve challenging customer issues, escalating when necessary.\\\\nAbility to determine customer needs and provide appropriate solutions\\\\nEffective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned\\\\nAbility to approach problems logically and rationally\\\\nAction oriented and self-disciplined\\\\n Organized and detail-oriented\\\\nAbility to quickly and effectively prioritize work time in various departments to meet business need\\\\nAbility to maintain composure in highly escalated situations\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master's degree, Marketing
2022 — 2024
JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE, JUHI,
Bachelor of Commerce - BCom, Business/Commerce, General
2018 — 2020
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