Karishma Nag
Manager- Strategic Alliances & Partnership @BigCity Promotions
Signup · Get unlimited contacts
WORK HISTORY
Manager- Strategic Alliances & Partnership @BigCity Promotions
Bengaluru, IN
Led large-scale operations transformation initiatives in collaboration with cross-functional teams and global stakeholders, ensuring timely delivery within scope and budget.• Led end-to-end programs, tracked key metrics such as active participation and redemption rates, and identified areas for improvement. Analysed data to update rewards, introduce new offers, and tweak the point system, ensuring the program remained relevant and engaging for end users. • Integrated GenAI technologies to enhance process automation, data-driven insights, and operational efficiency.• Identified and implemented operational excellence opportunities, driving measurable improvements in efficiency and productivity. • Delivered a Continuous Improvement (Yellow Belt) training program for 50+ employees across multiple teams.• Organized and led brainstorming and problem-solving workshops to identify innovative solutions for operational challenges.• Ensure project launch with confirmed partners according to client briefs, and manage pipeline and projections for upcoming projects.• Created projected utilization for the line/network, optimized it, and communicated requirements and specifications with partners. Coordinated project documentation, measured outcomes, and effectively drove projects by identifying and addressing loopholes.• Prepared comprehensive reports on business generated for each partner on a periodic basis, and collaborated closely with the operations team to drive business generation through active campaigns.• Streamlined internal processes, increasing productivity by 30%.
EDUCATION
ICEM
Master of Business Administration (MBA)
Lucknow University
Bachelor of Science (B.Sc.)
Indian Institute of Management, Indore
P
Indian Institute of Management, Indore
Certified Program in Service Management
ABOUT KARISHMA NAG
Postgraduate in Business Management with Service Management certification from IIM Indore, and ~12 years of experience specializing in process improvement and program management. PMP/Prince2 trained and Six Sigma Yellow Belt certified, with expertise in driving operational efficiency through strategic projects and continuous improvement methodologies. Skilled in managing end-to-end programs, optimizing processes, and fostering cross-functional collaboration for impactful business outcomes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.