Karishma Kriti
Front Office Manager @Ronil Goa - A Jdv By Hyatt Hotel
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WORK HISTORY
Front Office Manager @Ronil Goa - A Jdv By Hyatt Hotel
EDUCATION
Noida International University
Bachelor in Technology, Computer Software Engineering
ABOUT KARISHMA KRITI
A result-driven and disciplined hospitality professional dedicated towards providing a luxury service to customers in order to create favorable memories along with executing the company’s core service standards, brand attributes, and sustainability initiatives. Expertise in coordinating and ensuring high standards of customer service for guests, including the comfort, health, and safety for smooth operations Significant experience in supervising work of all staff, motivating employees to perform to their maximum potential & proficiency in providing a high standard of services to the guest. Expertise in provisioning of customer services using standard procedures and protocols, identifying and resolving customer/guest complaints, managing customer/guest satisfaction. Effective in developing teams, training, and mentoring junior teams to deliver excellence in sync with the organization objective Thrives in dynamic, growth-oriented environments that demand initiative, resourcefulness, and entrepreneurial spirit. Keen business acumen with a forward-thinking and future-picture vision outperforms in engaging with multiple clients/business leaders, seamlessly blends with pace, culture, and process.
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