Karishma Joshi

Head of Operations & CRM | ALYF & SOAL | Ex- Props{AMC} by Squareyards | Ex- Mahindra | Ex-Mumbai Travellers

Role
Head of Customer Relationship Management at ALYF
Location
Pune City, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Karishma Joshi

As a seasoned expert with over a decade of experience in CRM and Operations, I possess a diverse skill set in client onboarding, interactions, and streamlining operational processes to provide effective solutions for real estate challenges. I am actively involved in transforming traditional industry practices by integrating asset management and data intelligence platforms to make informed decisions based on diligence and domain expertise.I work within customer-centric systems for multiple asset classes, including residential, commercial, retail properties, and land transactions. With over ₹650 Cr. of Assets Under Management, my expertise has enabled the delivery of over 1400 services to HNIs, NRIs, investors, stakeholders, corporates, wealth firms, lenders, ARCs, valuators, lawyers, and real estate brokers, resulting in enhanced client success and business performances.

Experience

  1. Head of Customer Relationship Management

    ALYF

    Jul 2025 — Present · Mumbai, IN

Education

  • University of Mumbai

    Diploma, Archaeology

    2016 — 2017

  • KPMG

    Six Sigma Black Belt

  • Vidya Prasarak Mandals Dr V N Bedekar Institute of Management Studies Chendani Bunder Road Thane (W) 400 601

    Post Graduation Programme, Operation Management

    2019 — 2021

  • Mumbai University

    M.A. Sociology

  • University of Mumbai

    BA - Bachelor of Arts, History

    2014 — 2018

  • Mumbi University

    Master's degree, Sociology

  • UNWTO

    Industry Management , Tourism and Travel Services Management

    2019 — 2020

  • Kuoni Academy

    Diploma, Travel and Tourism

    2013 — 2014

  • UNWTO

    Master of Business Administration

  • VPM

    Master of Business Administration

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Karishma Joshi — Head of Customer Relationship Management at ALYF in Pune City, MH, IN | Unifers