Karishma Gupta
Senior Manager - Transition | 11+ years of experience in Transition Execution & Solutioning | Genpact | Ex - HCL | IIM- B, XLRI, SNU, GTBIT | Organisational Change management | Project Program & Portfolio Management
- Role
- Senior Manager at Genpact
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Karishma Gupta
With over nine years of experience, I specialize in planning, executing, and managing complex business process and service transitions for application and infrastructure outsourcing programs. I lead transition solution designs for new business opportunities during RFx cycles, engaging clients and managing stakeholders across various industries such as insurance, retail, consumer goods, manufacturing, technology, healthcare, life sciences, and public services, spanning regions including the UK, Europe, Australia, and India.I possess a solid understanding of organizational change management, project, program, and portfolio management, as well as the ITIL framework. I have successfully directed the transition and transformation solutions and executions of unique global programs. These programs have involved large-scale product implementations, service consolidations, and centralizations from the European region with over ten vendors in a highly compliant and regulatory-driven environment, managing an IT estate of over applications for both SAP and non-SAP applications, and finance and accounting business processes.My approach to transitions and solutions combines strategic planning with tactical execution, driven by an understanding of the business case and the value it brings to my organization and our customers\' experiences. My colleagues recognize me as articulate and an effective communicator, with robust problem-solving and analytical skills essential for objective decision-making.Outside of work, I am passionate about travel and photography, capturing memories through my lens. As a nature enthusiast, I actively participate in Nikon India\'s community.
Experience
Senior Manager
Apr 2023 — Present · Gurugram, IN
Key responsibilities encompass- Comprehensive governance of transformation-driven transitions of business processes across various industries and geographies- Ensuring timely transitions and adherence to cost commitments with a focus on contractual compliance- Developing transition solutions for new opportunities- Conducting intuitive risk assessments to minimize business disruption.
Education
Holy Child Sr Sec School
Schooling, Mathematics and Computer Science
1996 — 2011
Indian Institute of Management Bangalore
EEP, Project Program & Portfolio Management
XLRI Jamshedpur
EDP - Leadership and Change Management, Organisational Leadership and Change Management
2020 — 2021
Shiv Nadar University
Master of Business Administration - MBA, Information Technology and Marketing
2017 — 2019
Guru Gobind Singh Indraprastha University
Bachelor of Technology (B.Tech.), Information Technology
2011 — 2015
Skills
- C++
- Teamwork
- Configuration Management
- Microsoft Word
- Windows
- C
- Programming
- Core Java
- Customer Service
- Release Management
- IT Service Management
- Change Management
- Itil Process
- Cascading Style Sheets (Css)
- Incident Management
- Problem Management
- Java
- Microsoft Excel
- Itil Certified
- Management
- Microsoft Office
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