Karine Silva
Quality Assurance Lead | APR Specialist | CAPA & Risk Assessment | Process Improvement
- Role
- Language Quality Lead at Innodata Inc.
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Karine Silva
With over seven years of extensive experience in quality assurance, data analytics and…
Experience
Language Quality Lead
May 2024 — Present · Broward County, FL, US
Manage transitions between complex projects for Big Five tech clients, adapting quickly to each client’s unique needs and delivering consistent, high-quality results-Facilitate training and certification for up to five projects per month, maintaining quality levels above 90%, while using Power BI dashboards to help the team track errors through Pareto analysis and monitor Right First Time (RFT) performance-Lead cross-functional collaboration with three teams totaling 235 members, providing up-to-date guidelines aligned with client requirements and quality standards.
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