Karine Bauquis
Customer Experience (Cx) Operations Manager @Thunes
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WORK HISTORY
Customer Experience (Cx) Operations Manager @Thunes
Ville de Paris, FR
EDUCATION
7 Speaking
7Speaking Business
Attitudes Positives
Process Communication Model
Co-Active Training Institute
Accelerated Coach Training Program
Ecole Supérieure des Affaires - Groupe IAE IEC Grenoble
Maîtrise des Sciences de Gestion et Certificat Marketing
ILCF
BULATS CERTIFICATE
Lycée Gabriel Fauré
Baccalauréat
Université Pierre Mendès-France de Grenoble
DEUG de Sciences Economiques - Option Entreprises
CCI Haute-Savoie
Certificat de Compétences en Entreprise / Skills Certificate in Companies
SKILLS
ABOUT KARINE BAUQUIS
As an expert in international BtoB Customer relationships, I have 30 years of experience coordinating customer journeys and managing projects in payment solutions, customer care and e-commerce. Driven by a passion for continuously enhancing the customer experience, I bring a proactive, organized and customer-centric approach to every challenge. My ability to build strong, trust-based relationships, combined with my professionalism and enthusiasm, enables me to effectively manage and optimize customer interactions. I excel at meeting the expectations of even the most demanding customers, fostering long-term loyalty and satisfaction.
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