Karina Morse

Ict Program Manager @Chiesi USA, Inc.

Boston, MA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jun 2025 — Present

Ict Program Manager @Chiesi USA, Inc.

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EDUCATION

N/A

Suffolk University

Bachelor of Science - BS, Interpersonal & Organizational Communication; Social Psychology Minor

SKILLS

Lead GenerationAccount ManagementDigital MediaWeb AnalyticsTech SavvyRich MediaAnalyticsTroubleshootingAd NetworksSalesforce.comMedia BuyingJiraAdvertisingClient Relationship BuildingStrategyMedia PlanningTriageAd ServingPpcEmerging TechnologiesSoftware as a Service (Saas)Digital MarketingGoogle AdwordsDoubleclickDigital StrategyCustomer RetentionKey Account ManagementCustomer Relationship Management (Crm)Client ServicesWeb MarketingProject ManagementDisplay AdvertisingMobile AdvertisingOnline MarketingOnline AdvertisingCrmManagement

ABOUT KARINA MORSE

Results-oriented professional in SaaS Product Adoption and Integration. Proven track record of expertise in Client Relationship Management, Project/Account Management, and Process Improvement. Adept at driving cross-functional collaboration with Sales, Engineering, DevOps, ProdOps, and Product teams to deliver new features, releases, and product upgrades. Proven success in effecting positive change within client-centric organizations, driving customer satisfaction, reducing churn, and significantly increasing Annual Contract Value (ACV). Program Management Team Leadership Stakeholder Alignment Agile Methodologies Workflow Optimization Project Delivery Customer Engagement Roadmap Planning

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