Karina Laconcha-Perez

Director, Provider Scheduling @Memorial Healthcare System

Hollywood, FL, US
MOBILE NUMBERS
+13•••••••48

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WORK HISTORY

Jan 2023 — Present

Director, Provider Scheduling @Memorial Healthcare System

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Hollywood, FL, US

Provider Scheduling

EDUCATION

2011 — 2012

Florida International University - College of Business

Healthcare MBA, Healthcare, Master of Business Administration Program (HCMBA)

N/A

Keiser University

BA, Health Services Administration

N/A

Keiser University-Ft Lauderdale

Health Service Management, MHS

SKILLS

CoordinationHealthcare IndustryOutlookHipaaHealthcare Information TechnologyPress GaneyCustomer ServiceCritical ThinkingTwitterQuality ImprovementFacebook MarketingHospitalityMedicareTwitter MarketingAccessMedical TerminologyEmployee RelationsHealthcarePhysician RelationsSocial Media MarketingPatient SafetyManagementPowerpointMicrosoft ExcelNursingFacebookMicrosoft WordNonprofitsHospitalsHuman ResourcesSocial MediaSharepoint DesignerVisioNewslettersEvent PlanningSix SigmaEpic SystemsMicrosoft OutlookMedical RecordsProblem Solving

ABOUT KARINA LACONCHA-PEREZ

With over 24 years of diverse experience across healthcare settings, Ibring extensive expertise in Medical Records, Health InformationManagement, Physician Practices, Patient Grievances, Patient Access,and Memorial Physician Group Provider Scheduling, including thedevelopment of decision tree operations. Over the years, I\'vecultivated a strong work ethic, combined with a high sense of urgency,which allows me to manage multiple tasks independently whilemaintaining a sharp focus on the details that drive both productivityand success.I am deeply committed to upholding the core values of theprofession—honesty, accountability, and high ethical standards—whilefostering a culture of respect and collaboration. Through activelistening and understanding the needs of patients, administrators, andcolleagues, I’ve been able to build strong, trusting relationshipsthat contribute to organizational success.I excel in dynamic, fast-paced environments and embrace change andinnovation to improve organizational effectiveness. My leadershipphilosophy centers on nurturing diversity, fostering creativity, andmaintaining open communication at all levels. I actively pursuelearning opportunities to refine processes and enhance teamefficiency, ultimately ensuring sustainable success and positiveoutcomes for all stakeholders.

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