Karina Kerr

About Karina Kerr

I’m an operations‑focused Client Success professional with experience managing high‑volume workforce programs, multi‑state payroll operations, and complex client relationships. I currently support a large onsite program with two locations and more than 800 contractors, leading a team and overseeing all reporting, analytics, and invoicing.My strengths include building strong client partnerships, solving operational challenges, improving processes, and delivering accurate, high‑impact results in fast‑paced environments. I’m passionate about creating smooth, scalable workforce operations that help clients achieve their goals.I enjoy roles where collaboration, ownership, and continuous improvement are valued, and where I can make a measurable impact on both client satisfaction and operational performance.

Experience

1. Workforce Operations & Payroll

   Corestaff Services

   Oct 2021 — Present · Panama City Beach, FL, US

   Manage a high-volume workforce program supporting 800+ multi-state contractors for a large onsite account with two locations. • Lead and develop a team of two specialists, ensuring accuracy in timekeeping, payroll audits, employee data integrity, and daily/weekly reporting.• Oversee end-to-end payroll operations for six accounts, maintaining uninterrupted service delivery with no backup coverage during peak seasons.• Deliver consistent operational continuity during peak periods to ensure flawless payroll execution and client satisfaction.• Own all data analytics, reporting, and invoicing - sending daily, weekly & monthly reports.• Maintain full oversight of attendance tracking, point-based coaching, and termination recommendations to support workforce performance and client expectations.• Process complex payroll components including rate changes, shift differentials, bonuses, deductions, garnishments, and tax updates with exceptional accuracy.• Partner cross-functionally with HR, accounting, and client leadership to resolve issues, streamline processes, and enhance operational efficiency.

Skills

• Bookkeeping
• Office Management
• Executive Calendar Management
• Management
• Training
• New Business Development
• Recruiting
• Business Development
• Office Administration
• Human Resources
• Real Estate Transactions
• Long Term Care Insurance
• Term Life Insurance
• Social Networking
• Marketing Strategy
• Sales Management
• Customer Service
• Project Management
• Resume Writing
• Account Management
• Permanent Life Insurance
• Marketing
• Concur
• Payroll
• Microsoft Office
• Real Estate
• Event Planning
• Microsoft Excel
• Powerpoint
• Expense Reports
• Budgets
• Life Insurance