Karina Melnik
Professional Services Consultant at Adobe
- Role
- Professional Services Consultant at Adobe
- Location
- Passaic, NJ, US
- LinkedIn followers
- 500 followers
About Karina Melnik
I strive to optimize project planning and execution through data analytics and rigorous inquiry.
Experience
Professional Services Consultant
Mar 2023 — Present · NY, US
Overseeing onboarding, offboarding, and technical issue resolution processes for ACS’s largest engagement. Orchestrating the centralization, optimization, and automation of these processes through migration to custom Workfront instance. Facilitating user requirement gathering sessions, crafting solution specifications documents, and fostering active involvement of SMEs and end users to drive tool adoption.• Built knowledge center to serve 700+ consultants and streamline delivery for engagement using SharePoint and Workfront. Created and actively manage 75+ articles on product ownership, release management, Jira hygiene, project management, and development best practices as well as key client-side contacts and code review/release processes. • Established objective and OKR’s, spearheaded requirements gathering, and created user personas, user flows, and site map for engagement-specific Center of Excellence. Conducted UAT for Minimum Viable Product and utilized findings to improve and launch full site. • Owned onsite user requirements documentation, maintained RAID Log, and generated client-facing presentations for the Experience Factory Digital Management Asset team.
Education
Brooklyn Technical High School
Software Engineering
2014 — 2018
University of Chicago
Bachelor of Arts
2019 — 2022
University of Florida
Bachelor of Arts - BA
2022 — 2022
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