Karin Nakai

Experience

1. Legal Technology Services Manager

   Sidley Austin LLP

   Aug 2018 — Present

   Oversee the national presence in all offices of the Firm’s internal Litigation Support group.• Develop and foster a brand and culture of customer success across the entire organization and align the strategy with the Firm’s service excellence initiative.• Focus on continuous improvement of group, workflows, tools, and team building.• Ensure that services are being delivered using consistent and standard workflows across the organization.• Collaborate closely with other sub groups in Litigation Support in order to provide the highest level of service to users.• Create and provide training at all levels for Attorneys, Paralegals and Project Assistants.• Ensure all processes, people and business functions are aligned to deliver customer success and drive greater adoption of Firm services and technology.• Create and foster better communications and workflow with the Firms records and IT departments.• Partner with the Paralegal and Professional Development groups to ensure clients receive the highest level of services from the Firm.

Education

• George Mason University

  BS, Biology

  1995 — 1999

Skills

• Lexis
• Casemap
• Ipro
• Analysis
• Westlaw
• Legal Documents
• Computer Forensics
• Document Management
• Trials
• Legal Assistance
• Management
• Livenote
• Patent Litigation
• Litigation Support
• Civil Litigation
• Legal Research
• Corporate Law
• Courts
• Databases
• Legal Writing
• Litigation
• Document Review
• Commercial Litigation
• Microsoft Office
• Intellectual Property
• Esi
• Relativity