Karin Bogenschneider
Assistant Vice President - Casualty and Property Claims @West Bend Insurance Company
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WORK HISTORY
Assistant Vice President - Casualty and Property Claims @West Bend Insurance Company
Provide executive leadership for Property, Casualty, and Auto Physical Damage claims operations handling approximately claims annually.•Lead 5 direct reports and 185 indirect reports, supporting multi-line claims operations across property, auto physical damage, and casualty.•Direct claims reserving practices, large loss reviews, and operational strategy while partnering closely with Underwriting, Actuarial, Finance, Legal, and IT leadership.•Oversee strategic vendor partnerships including Safelite, Snapsheet, Hi Marley, Intelligent Solutions, Copart, Verisk, and Agero, driving vendor performance, service quality, and cost management.•Lead initiatives to strengthen claims analytics, operational metrics, and customer experience improvements.•Closed 2025 with a 95% Customer Satisfaction Score, reflecting strong operational performance and policyholder experience.
ABOUT KARIN BOGENSCHNEIDER
I am a relationship-driven claims executive with more than 20 years of leadership…
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