Karim H.
System Reliability - Software Engineer @Flinks
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WORK HISTORY
System Reliability - Software Engineer @Flinks
Montreal, QC, CA
Ensured high reliability and performance of web scraping (Selenium), Open Banking (FDX | OAuth2), and financial data integration services (KYC/KYB, IBV, Transactions, EFT)- Monitored SLOs/SLIs- Developed and maintained observability platforms (logging, metrics, tracing) using Kibana and Prometheus for real-time issue detection and alerting- Enhanced system resilience through capacity planning and performance optimization practices (CPU, memory, storage)- Most importantly, stepped into a leadership role (SME), responsible for validating code against business requirements and logic across a team of 6 to guarantee quality and latency performance aligned with critical customer needs. I also served as a point of escalation for incident resolution, guided leads, and mentored the team on effective customer ticket prioritization and resolution practices.
EDUCATION
Vanier College
DEC, Computer Science
Concordia University
Bachelor of Commerce - BCom, Business Technology Management
ABOUT KARIM H.
Dedicated, hardworking and autonomous.Skilled in Strategic Planning, and Time Management. Experienced in Application Development, Object-Oriented Programming, and Database design.
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