Kari Mattek

Experience

1. Sr Director Digital Product & Engineering - Workplace Portals Content Services

   Northwestern Mutual

   Jan 2017 — Present

   Own the end-to-end product cycle and responsible for communicating and influencing a diverse set of stakeholders including senior management, business partners, software engineering, and customers. Delivered Unified Communications services to customer with an average customer satisfaction score of 8.5 out of 10. Proven ability in managing diverse agile teams in a complex organization. Technology products include UCaaS, CCaaS, WFM, WEM, AWS micro service architectures, CICD pipelines, and Business intelligence. Leading over $7 million in annual strategic investments. Voted on the Governance team for the LGBTA Employee Resource Group and selected as Marketing and Communications Chair.

Education

• Lubar College of Business

  Master of Science, e-Commerce

• Dominican University

  Bachelor of Arts, Business Administration / Sociology

• SIM RLF

  Regional Leadership Forum, Business Leadership

Skills

• Project Portfolio Management
• Start-Ups
• Management
• Enterprise Software
• Consulting
• Sharepoint
• Program Management
• Business Process Improvement
• Agile Methodologies
• Analysis
• Software Development
• Risk Management
• Business Analysis
• Enterprise Content Management
• Testing
• Cloud Computing
• Solution Architecture
• Crm
• Leadership
• Financial Services
• Team Leadership
• Vendor Management
• Information Technology
• Saas
• Requirements Analysis
• Agile Project Management
• Governance
• Quality Assurance
• IT Strategy
• Business Process
• IT Management
• Architecture
• Information Architecture
• Software Project Management
• Soa
• Requirements Gathering
• Visio
• Change Management
• Enterprise Architecture
• Project Management