Karima al Zeer
Account Manager - Hydrogen Technologies @Johnson Matthey
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WORK HISTORY
Account Manager - Hydrogen Technologies @Johnson Matthey
EDUCATION
Università degli Studi di Modena e Reggio Emilia
Chemistry
ABOUT KARIMA AL ZEER
Applications Engineering Manager with a passion for solving complex customer challenges across the hydrogen technologies sector. I lead a team that acts as the technical bridge between our customers’ diverse application requirements and our internal Product and R&D teams.I ensure every customer receives the best technical solution, whether that means selecting the right product from our portfolio or partnering with product development to create new materials and solutions. In parallel, I own account development for a set of customers: running discovery, shaping value cases, building proposals, coordinating trials/pilots, and driving adoption and expansion. I work with the commercial team to build and forecast the pipeline, aligning technical value cases with customer goals to grow account revenue.I thrive on customer engagement, technical problem‑solving, and cross‑functional collaboration that turns engineering insight into commercial results.Core Strengths:‣ Customer Application Analysis & Technical Consultancy‣ Product Fit Assessment & Innovation Collaboration‣ Account Development & Pipeline Management ‣ Customer Relationship Management‣ Value‑Based Technical Selling‣ Pipeline & Forecasting‣ Cross‑Functional Leadership (Commercial, R&D, Ops, Quality, NPI)‣ Team Development‣ Fluent in English & Italian
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