Karim Musa
Group Strategic Advisor @Belron
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WORK HISTORY
Group Strategic Advisor @Belron
As a Strategic Advisor and member of the global core team, I’m supporting Belron from September 1st in shaping the transformation of Customer Contact Centers worldwide. Together, we‘ll scale proven approaches, connect international teams and design centers that are more than just service touchpoints – they’re powerful drivers of customer experience and sustainable business success.What we achieved at Carglass Germany proves what’s possible when technology, processes and people merge into one living system. I’m now excited to continue this journey on a global scale and, together with inspiring colleagues from across the world, shape the next stage of development for Belron’s Customer Contact Centers.Let’s shape the future of customer service – where people make the difference, powered by technology and inspired by purpose. Globally. Together.
EDUCATION
University of Kassel
Diplom-Ingenieurin (Dipl.Ing.), Architektur, Architektur
FOM University of Applied Sciences for Economics and Management
Master of Arts - MA, General Management
ABOUT KARIM MUSA
Head Of Customer Contact Center/ Leiter Kontaktcenter & Kundenbindung bei Carglass® Germany
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