Karie Reynolds

Experience

1. Assistant Director, Experience Management, IT Advisory

   EY

   May 2011 — Present

   Managing a team of 3 Experience Managers responsible for deploying 800+ technology consultants. • Personally responsible for deploying a team of 150+ client serving professionals by reviewing engagement requirements and identifying qualified consultants based on skills/experience, availability, career goals, and work/life balance while also managing the needs of the business. • Working closely with Leadership to manage practice performance which includes closely monitoring utilization (actuals vs. plan, variances, leakage, recoverable hours), tracking resource supply and demand based on current/future pipeline. • Collaborating with Capability Leaders and Recruiting to identify target skill areas and to determine the appropriate mix of experience levels. • Teaming with Talent/HR on issues related to performance, onboarding of new hires, etc.• Proactively identifying and addressing issues around scheduling, high/low utilization, morale, performance, staff/engagement/client issues.• Onboarding New Hires - introduction to experience management, scheduling process, forecasting tool, and resume development.• Providing accurate and timely reporting to practice leadership that includes YTD performance against plan, prior week recap, 30/60/90 day outlook, resource capacity, variances/leakage, etc.

Skills

• Management Consulting
• Training
• Erp
• Program Management
• Sap
• Consulting
• Management
• Strategy
• Leadership
• Sap Implementation
• Process Improvement
• Business Transformation