Karen Yuen
Customer Support Manager @BBC Studios
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2025 — Present
Customer Support Manager @BBC Studios
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London, GB
Overseeing customer support operations across global BBC.com and digital
EDUCATION
2010 — 2015
University of Westminster
Bachelor of Arts (B.A.) Hon Business Management, Business Managment
N/A
University of Westminster
BA (Hons) Business Management
1985 — 1991
Riverside Girls High School
HSC Certificate
1992 — 1994
Meadowbank TAFE College, Sydney, Australia
Associate Diploma in Accounting, Accounting
SKILLS
FurnitureConcept DesignInterior DesignConcept DevelopmentManagementProject ManagementTeam ManagementCustomer Service ManagementBusiness Process ImprovementThird Party Vendor ManagementOperations ManagementLogistics ManagementTeam LeadershipTime ManagementProject PlanningProject CoordinationProblem SolvingCollaborative Problem SolvingRequirements AnalysisMicrosoft ExcelCredit ControlKey Account ManagementLogistic SupportFirst AidRetailStrategyCustomer ServiceSalesProcess ImprovementMicrosoft Office3plTeamworkCustomer ExperienceKnowledge SharingKnowledge TransferCross Functional Team BuildingCross-Cultural Communication SkillsRelationship ManagementAccount ManagementB2b
ABOUT KAREN YUEN
Experienced and adaptive Head of Customer Service with 10+ years of success leading…
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