Karen J. Paganucci Williams
Director, Human Resources @King County Regional Homelessness Authority
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WORK HISTORY
Director, Human Resources @King County Regional Homelessness Authority
Seattle, WA, US
Lead and manage all HR functions including talent acquisition, employee relations, compliance, payroll, benefits administration, performance management, and organizational development for a public agency overseeing homelessness response across King County.• Supervise and develop a team of HR professionals (Human Resources Business Partner, Payroll & Benefits Specialist) to ensure timely and accurate service delivery.• Develop and implement HR strategies, policies, and procedures aligned with organizational goals, collective bargaining agreements, and local, state, and federal employment laws (FLSA, ADA, FMLA, EEO, etc.).• Oversee full-cycle recruitment, onboarding, offboarding, and employee engagement initiatives to support retention, workforce diversity, and inclusion.• Conduct compensation analysis and administer benefits programs including open enrollment, health insurance, retirement plans, and leave programs.• Maintain and improve HRIS and employee data systems; generate HR metrics and reports for strategic planning and compliance.• Manage employee relations, including conflict resolution, performance coaching, investigations, and disciplinary actions.• Collaborate with senior leadership and union representatives to promote a positive work culture centered on equity, accountability, and continuous improvement.
EDUCATION
Society for Human Resources Management
SHRM - Senior Certified Professional (Certification in Progress)
ABOUT KAREN J. PAGANUCCI WILLIAMS
I am a strategic HR leader who thrives at the intersection of people, talent, and culture. With deep experience guiding organizations through transformation, workforce transitions, and complex labor relations, I align HR strategy with business goals to drive sustainable success.Beyond the systems and strategy, I am known for building authentic relationships and earning trust across all levels of an organization. Whether coaching executives, mentoring managers, or supporting staff, I bring a balance of professionalism and approachability — combining composure under pressure with humor and warmth that make collaboration easier and more enjoyable.My career highlights include leading HR teams for start-ups, managing cross-border M&A, and navigating union negotiations with empathy and decisiveness. I believe that strong cultures are built not only on compliance and performance, but also on connection, trust, and the ability to bring people together. I’m passionate about creating workplaces where people feel valued, supported, and inspired to thrive.
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