Karen Wang

Experience

1. Senior User Experience Researcher

   Blink UX

   Jan 2022 — Present

   Planning and moderating foundational to evaluative user research studies, including usability lab studies, remote studies, and field studies.+ Analyzing research findings and preparing high-impact reports and presentations for clients.+ Delivering insights that ensure the usability and usefulness of interfaces for client\'s end-users.+ Meeting with client stakeholders to help clarify research objectives and propose specific tools and approaches within a pre-defined scope of work.+ Advocating for users while understanding the business goals of clients.+ Contributing to Blink user research and UX design practices through writing/thought leadership, internal projects, and collaborating with peers.+ Occasionally participating in business development efforts as a subject matter expert.

Education

• Bentley University

  Bachelor of Science (B.S.), Marketing Major, Information Design and Corporate Communication Minor

  2012 — 2016

• Bentley University

  Master of Science (MS), Human Factors in Information Design

  2016 — 2017

• John Cabot University

  Marketing

  2014 — 2014

Skills

• Powerpoint
• User Experience Design
• Human Factors
• Graphic Design
• Social Media Marketing
• Microsoft Word
• Wix
• Mac Os
• Marketing
• Information Architecture
• Qualitative Research
• Sap
• Web Design
• Microsoft Office
• Content Marketing
• Writing
• User-Centered Design
• Qualtrics
• Rapid Prototyping
• Leadership
• Survey Design
• Research
• Invision
• Exploratory Research
• Wordpress
• Axure Rp
• Wireframes
• Yoga Instruction
• Social Media
• Illustrator
• Management
• Jonas Club Management Software
• Mobile Design
• Photoshop
• Human Computer Interaction
• Process Modeling
• Interviewing
• Indesign
• Balsamiq
• Spss