Karen Tenpas
HR Learning & Professional Development | Certified Leadership Facilitator | People Operations
- Role
- General Manager People Operations at Monarch Pet Memorial Services
- Location
- Delray Beach, FL, US
- LinkedIn followers
- 500 followers
About Karen Tenpas
HR Training and Development Professional with over a decade of experience. Excel at learning program management, from initial design to seamless implementation. As a certified facilitator, I design and deliver engaging and relevant content that helps employees and managers develop their competencies and embrace the company\'s vision and culture, identifying skill gaps, create standards of procedure, implement new on-boarding protocols, and administer the learning management system. My true passion is to enable and empower people to grow, learn, and perform at their best. SKILLS: Business Operations/People Management - manage business operations and staff for 3 different departments - reducing over-time pay 100%- create standards of procedure manual for all business operations and role specific responsibilities, increasing productivity 25% in 6 months - design and implemented new onboarding protocols Training & Development - identify skill gaps ~ evaluate upskill and reskill competencies - create relevant content through research and collaboration with SME\'s; manuals, supportive classroom training materials, LMS bite-sized learning modules - project manage and facilitate all logistics for numerous trainings using various delivery methods; mentoring, coaching, on-the-job and in-classroom training, workshops and simulations - LMS Lead Administrator; course design, analytics, on-boarding courses, quizzes, tests and feedback tools - Leadership training courses and facilitation Recruiting - sourcing top talent - create pipeline process - hire and train new employees Human Resources - on-boarding - employee relations - company compliance and risk management Higher Education - applying adult learning principles - identify learning styles - engage and motivate audiences using various teaching methodologies and learning platforms; Docebo, iSpring & Wisetail
Experience
General Manager People Operations
Mar 2022 — Present
Education
Northeast Wisconsin Technical College
Surgical Technician
2002 — 2004
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