Karen Bull

Director, IT Operations & Engagement @University of Dayton

Dayton, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2005 — Present

Director, IT Operations & Engagement @University of Dayton

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Dayton, OH, US

16+ years developing and directing campus-wide IT services, stewarding software, hardware, and mobile assets through their lifecycles while synchronizing with colleagues at all levels. Act as IT influencer with unit IT staff across campus, and as IT liaison to senior leadership, employees, students, and external agencies. Collaborate with peers to implement consistent IT process analysis and continuous improvement practices, leveraging metrics to save on costs and increase efficiency. Manage 2 full-time staff to guide change management, communication and training for campus constituents. Oversee $600k+ academic software licensing budget.PROJECT HIGHLIGHTS included in Accomplishments section.

EDUCATION

1988 — 1992

Manchester University

Bachelor’s Degree, Business Administration and Psychology (double major)

1996 — 1998

University of Dayton

Master of Business Administration (M.B.A.)

SKILLS

HiringIT Asset ManagementStaff DevelopmentContinuous ImprovementLeadership DevelopmentItsm Tool SelectionCustomer ServiceCollaborationStudent AffairsCommunicationProcess ImprovementPublic SpeakingMetricsAdvocateResearchIT PolicyLong-Range PlanningDocumentationHigher EducationAdvisorStrategic PlanningManagementTeam BuildingOperational AnalysisPowerpointLifecycle ManagementTrainingCommunity OutreachNonprofitsProcurementSocial MediaRoot Cause AnalysisFundraisingProject ManagementEvent PlanningConsensus BuildingLeadershipMicrosoft OfficeStaff Supervision

ABOUT KAREN BULL

As a collaborative, dependable, and analytical IT business services director, I thrive on…

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Karen Bull — Director, IT Operations & Engagement at University of Dayton in Dayton, OH, US | Unifers