Karen Salem
Sr Account Manager, Higher Ed
- Role
- Sr Partnerships Manager, Higher Ed at Niche
- Location
- Mount Pleasant, SC, US
- LinkedIn followers
- 500 followers
About Karen Salem
Strategic Leader, Solutions Consultant, and Higher Ed Subject Matter Expert with 20+…
Experience
Sr Partnerships Manager, Higher Ed
Jul 2023 — Present
Execute complex strategies to exceed targets for retention and growth for accounts in assigned $7M book of business.• Drive positive customer experience for existing partners with responsive communication and troubleshooting.• Oversee onboarding for new partners to ensure the highest level of adoption and optimization of Niche solutions.• Schedule and lead quarterly meetings with 100+ partners to review performance metrics and identify opportunities.• Demonstrate advanced knowledge of industry, recommend solutions to customer for cross-sell and upsell growth.• Mentor newly hired staff to teach in depth knowledge of systems, tasks, company culture, and Niche solutions.• Achieved President’s Club 2024
Education
The University of Alabama
M.Ed.
Skills
- Student Engagement
- Crm
- College Applications
- Project Management
- Event Planning
- Strategic Planning
- Admissions
- Resume Writing
- Event Management
- Public Speaking
- Student Affairs
- Integrated Marketing Communications Planning
- Student Recruiting
- Marketing
- Enrollment Management
- Web Applications
- Career Development
- Higher Education Administration
- Operations Management
- Recruiting
- Leadership
- Interviews
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