Karen Ndlovu
Customer Success & CX expert helping businesses and start-ups accelerate their growth | Tech Investor | Real Estate enthusiast
- Role
- Head of Customer Success at Credrails
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Karen Ndlovu
I am a customer-obsessed professional with experience launching and managing cloud-based…
Experience
Head of Customer Success
Jun 2024 — Present · Seattle, WA, US
Education
Corban University
BS, Business
2006 — 2009
UW Foster School of Business
Strategic Marketing Management
Skills
- Social Media Marketing
- Microsoft Excel
- Web Analytics
- Entrepreneurship
- Business Readiness
- Social Media
- Customer Experience
- Tableau
- Agile Project Management
- Analytics
- Business Strategy
- Risk Management
- Team Management
- Omniture
- Customer Retention
- Customer Service
- Training Delivery
- Investments
- Sales Management
- Management Consulting
- Customer Engagement
- Fashion Design
- Customer Experience Design
- Business Planning
- Brand Management
- Marketing Strategy
- Scrum
- Strategic Financial Planning
- Business Analysis
- Customer Loyalty
- Design Thinking
- Marketing
- Strategy
- Project Management
- Crm
- Strategic Planning
- Management
- Channel Readiness
- Public Speaking
- Customer Relationship Management (Crm)
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