Karen Deer
Product Manager @Walt Disney Imagineering
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WORK HISTORY
Product Manager @Walt Disney Imagineering
Overseeing the virtual queue product, ensuring successful activations that impact thousands of Disney Guests daily via the Disneyland and My Disney Experience mobile apps- Produced and implemented 26 VQ activations in FY24 for major activations including Tiana’s Bayou Adventure Grand Opening in Walt Disney World and Disneyland and D23: The Ultimate Fan Event at the Anaheim Convention Center; providing set up and live product support- Set up and test complex gating logic with specific timings, geo-location, ticket types and other qualifications to entitle Guests- Manage content and delivery to align with shifting timelines, maintaining confidentiality in coordination marketing communications and operations considerations- Partner with Industrial Engineering, Operations, Marketing, Legal, Design and Technology to launch activations with enrollments in the 10’s of thousands of Guest with book out times in the seconds- Analyze data during and post activation to monitor and streamline product performance to make improvements to the mobile app, admin tool and processes- Develop the roadmap and maintain the product backlog to manage the work of developers, leveraging SCRUM methodology
EDUCATION
MIT Professional Education
Artificial Intelligence
New York University
Bachelor's degree
Scrum Alliance
Certification, CSPO
New York University
BS, Fine and Studio Arts
Caltech
Artificial Intelligence and Machine Learning Bootcamp, Artificial Intelligence and Machine Learning
SKILLS
ABOUT KAREN DEER
Experienced Digital Product Manager skilled in data-centric approaches, including…
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