Karen Jahnke
Helping organizations with product selection and optimization to improve all interactions on the customer journey.
- Role
- Senior Product Consultant Global Contact Center Aon Business Services at Aon
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Karen Jahnke
Innovative, results‐driven leader with 20+ years of successful experience in designing and managing initiatives driving dynamic organizational growth and change. Background spans diverse industries across domestic and international projects that required adept skills in leadership, vision, business development, and sales, as well as the tactical ability to meet strategic objectives. Track record of success in working through business services, information technology, marketing, engineering, finance, staffing, and training functions, in environments ranging from small to Fortune 500 companies.
Experience
Senior Product Consultant Global Contact Center Aon Business Services
Jun 2023 — Present
Collaborate with operations and technical teams to optimize how we leverage the features of Knowledge Management and Survey tools. I partner with leadership to develop Knowledge Management and Voice of the Customer Programs that improve customer and agent experience and support strategic objectives.
Education
Waukesha County Technical College
CIS Programmer Analyst Associate
Carroll University
Major Information Systems Management
University of Wisconsin-Milwaukee
Business
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