Karen Foster
Senior Quality Assurance Lead @FortisAlberta
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WORK HISTORY
Senior Quality Assurance Lead @FortisAlberta
Calgary, AB, CA
EDUCATION
Mount Royal University
Project Management Certificate
Southern Alberta Institute of Technology (SAIT)
Unix Level 1 and 2, Pascal, Intro to programming, HTML Web Design
Lethbridge Polytechnic
Business Administration and Management, General
ABOUT KAREN FOSTER
Decisive, action-orientated and results focused Quality Assurance | PMP certified professional with over 25 years of industry experience. My background and performance history has provided me the foundation for successful implementation of quality IT and Business solutions in various industries. I have strong knowledge and expertise applying Agile and Waterfall test methodologies and frameworks for software upgrades, network infrastructure and commercial applications. I have outstanding talents developing diverse and collaborative QA Teams. I am a hands on test lead who plans, directs, tests and coordinates testing activities for projects and programs. Quality Assurance and Testing Competencies: Strong software testing and troubleshooting skills Highly experienced at developing complex SQL queries to validate reports, integrations and data repositories Competent in functional, integration, system, usability, compatibility and regression testing Experience creating detailed test cases, test scripts, and test data to ensure relevant requirements traceability Incident reporting and problem resolution Capable of managing multiple projects with competing timelines Capable in all areas of test management, including test strategy, test planning, timelines and estimates, scope and risks Iterative, Agile, and Waterfall development life cycles Project Management Competencies: Team Leadership and Budget Management - expertise in leading and building cohesive teams with various skillsets, manage scope, schedules and resources for multiple projects with competing timelines. Coordinating activities across organizational functions, setting team direction, and motivating team members. Process Improvement - devise and implement processes, procedures, and internal controls to strengthen team operations, increase productivity, enhance customer satisfaction, and reduce costs. Quality – strong background in Quality Assurance and Testing with both Agile and Waterfall methodologies. Driven to meet timelines while ensuring high quality products are delivered to stakeholders. Tools and Applications: SQL |Toad | SQL Navigator | API HP ALM | JIRA | ServiceNow | Livelink | Sharepoint | DevOps Chrome | Safari | IE | Windows 10 | O365 LDAP | Citrix | VMware Teams | Stream | InTune Mobility | Yammer | MyAnalytics | Workplace Analytics | OneDrive SAP | Maximo | Bookrunner | Allegro | GIS System (Mo0se)| GMS (Gas Management System)| online banking systems
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