Karen George
Technical Program & Project Manager | Cross-Functional Leadership | Digital & Business Transformation | Systems & Solution Design | Change Management
- Role
- Technical Program Manager at Deloitte Digital
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Karen George
I’m a results-driven technical leader with 20+ years of success directing the development…
Experience
Technical Program Manager
May 2018 — Present · Las Vegas, NV, US
Lead complex, multimillion dollar digital and business transformation implementation projects for global healthcare, technology, and energy clients• Manage cross-functional teams ranging from 10-50 employees and project budgets ranging from $3M-$10M• Managed planning and delivery of 8 large-scale global implementation projects on-time and under budget, contributing to $200M in revenue• Led a digital transformation project during a merger and acquisition (M&A), delivering a cloud-based solution impacting 40+ cross-functional business processes and 400 shared business applications under a 6-month deadline• Directed an accelerated application configuration and release in 80+ countries compatible with 18+ currencies, leveraging specific rules and requirements to advance process automation and increase business efficiencies• Liaise across Sales, Finance, Customer Support, and Revenue Management teams to modernize and deploy operating capabilities, reducing L2C process times by an average of 25%• Align complex requirements with custom business objectives to provide innovative solutions that digitally enhance user experiences, resolving pain points by 40% on average• Serve as primary project POC supporting functional requirements management to drive technical design• Conduct strategic planning and analysis to effectively mitigate project risks, ensure compliance, and enable transformative business modernizations, cost-savings, and efficiencies through digital solutions
Education
Western Governors University
Bachelor’s Degree, Business Administration and Management, General
2013 — 2016
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