Karen Daugherty

VP, Data & Analytics at TCC Wireless, LLC

Role: VP, Data & Analytics at Verizon Authorized Retailer, TCC
Location: Indianapolis, IN, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

VP, Data & Analytics
Verizon Authorized Retailer, TCC
Jun 2018 — Present · Carmel, IN, US
Modernizing TCCs data and analytics strategy, roadmap and critical path, focusing on areas aligned with key business outcomes, maturing our organization from an operational reporting to BI and analytics focus. Acting as a change agent as we enable a data-driven culture, understanding information as an asset which, when integrating these disparate data sources, can drive a competitive advantage. Exploiting data and analytics to automate business processes, expand self-service capabilities, understand customers, develop better relationships with partners, and sell more products and services faster. Working closely with our business partners, leading design of a scalable foundation in support of the advancement of analytics, machine learning, artificial intelligence, and data science capabilities.

Education

Anderson University
MBA, Business
2007 — 2009
University of Cincinnati
Bachelors, IT
1984 — 1986

Skills

Visio
Business Analysis
Business Process Improvement
Integration
Pre-Sales
Requirements Gathering
Business Intelligence
Budgets
Software Project Management
Vendor Management
Management
Software Development Life Cycle (Sdlc)
Project Management
Data Warehousing
Databases
Process Improvement
Requirements Analysis
Sdlc
Pmp
Business Intelligence Projects
Team Leadership
Team Management

Contact information

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Work email
•••••@tccrocks.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Verizon Authorized Retailer, TCC

Retail · 1.2K employees · Founded 1991 · Carmel, Indiana, United States

TCC independently operates this LinkedIn page and is an independently owned and operated Verizon Authorized Retailer. Founded in 1991, TCC is a Verizon Authorized Retailer with more than 850 locations in 38 states from coast to coast. Our long-standing relationship with Verizon Wireless allows the company to make its services more accessible to customers while offering unparalleled customer service and competitive pricing. We employ more than 2,000 people, from sales associates to our store support team members, across the U.S. Our purpose is to passionately make a difference in the lives of our employees, customers and the communities where we live and work. TCC is a Culture of Good, Inc. company that encourages employees to give back in every community the company serves. We have donated more than 950,000 backpacks with school supplies to children and supply packs to more than 25,000 teachers across the U.S. We also host annual events to honor veterans and inspire pet adoptions. TCC’s corporate giving program, TCC Gives, encourages nonprofits to contact their local stores to apply for support through the ‘Community Grants’ and ‘More Than a Phone’ programs. TCC Gives recently surpassed $1 million in donations to local nonprofits across the country. To learn more about TCC, visit TCCRocks.com. Customers can also connect with the company on Facebook and Twitter. Mission: At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers and communities.

tccrocks.com

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Experience

VP, Data & Analytics

Education

Anderson University

University of Cincinnati

Skills

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