Karen Ford
Operations Support
- Role
- Operations Support at Verizon
- Location
- Gainesville, GA, US
- LinkedIn followers
- 500 followers
About Karen Ford
Innovative communicator with a passion for driving internal and external communications…
Experience
Operations Support
Jul 2018 — Present · Alpharetta, GA, US
Establish clear and consistently executed internal content and communication strategies. Develop and drive adoption-focused relationships creating process guides to fulfill Verizon Wireless customer inquiries while increasing First Contact Resolution (FCR).
Education
Ohio University
Bachelor of Science (B.S.), Interpersonal Communication
1986 — 1990
Skills
- Advertising
- Marketing Communications
- Direct Marketing
- Marketing
- Marketing Strategy
- Direct Mail
- Media Planning
- Copywriting
- Public Relations
- Trade Shows
- Trade Show Representation
- Strategy
- Integrated Marketing
- B2b
- Project Management
- Management
- Leadership
- Customer Relationship Management (Crm)
- Account Management
- Business-to-Business (B2b)
- Competitive Analysis
- Crm
- Sales
- Strategic Planning
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