Karen Wu
BBA Finance and Marketing, Michael G. Foster School of Business
- Role
- Customer Service Agent at American Airlines
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Customer Service Agent
Jul 2025 — Present · SeaTac, WA, US
Deliver data-driven customer service by utilizing internal systems to manage bookings, reissues,and financial transactions across high-volume operationsResolve service disruptions efficiently, improving customer retention through strategicproblem-solving and timely, customer-focused solutionsMaintain accurate documentation and compliance with regulatory requirements, supporting auditreadiness and operational consistency.
Education
Centralia College
Associate of Arts - AA
UW Foster School of Business
Bachelor of Business Administration - BBA, Finance and Marketing
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