Karen Wendt
Senior Vice President Digital Marketing Application Support Manager - Truist @Truist
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WORK HISTORY
Senior Vice President Digital Marketing Application Support Manager - Truist @Truist
Atlanta, GA
EDUCATION
East Carolina University
BA, English, Broadcasting, Technical Writing
ABOUT KAREN WENDT
Karen Wendt K••••••••@outlook.com +19•••••••83 • Extensive global process and documentation experience • Consistent 20-30% annual revenue increases at AT & T Accessories; more than $2B in top line revenue and >50% margins • Sole architect of disruptor AIO/Cricket accessory programs, always exceeding revenue projections • Led reverse logistics call center capacity increase of 700% from initial test to nationwide in 75 days • Successfully built/managed domestic and global support teams with staff in US, Japan, Europe, India • Significant merger experience – Ericsson/Sony Ericsson, Cingular/AT & T, AIO/Cricket, BB & T/SunTrust (Truist) EXECUTIVE MANAGEMENT STRATEGY INTEGRATION CHANGE AND PROCESS MANAGEMENT PROGRAM MANAGEMENT BUSINESS AND UI ASSESSMENT/ANALYSIS SPECIFICATION DEVELOPMENT PROGRAM LEADERSHIP MARKETING IT/ONLINE CHANNEL DEVELOPMENT PROGRAM NEEDS ANALYSIS TEAM AND VENDOR MANAGEMENT ABLE TO TRAVEL/OPEN TO RELOCATION
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