Karen Wallace

Experience

1. Human Resources Officer

   Wake County Sheriff\'s Office

   Jul 1988 — Present · Raleigh, NC, US

   Manages a Human Resources program for a large, complex Department. Position coordinates, plans and administers personnel programs which are usually broad and well developed. Work includes; short-range planning, modification and administration of personnel programs and services for defined department usually having frequent growth and change in structure and programs. Work is moderate in scope and complexity based on moderate size, nature, and make-up of work force. Coordinates the implementation, administration and communication of numerous, well-established employee related policies, and programs; HR benefit information, compensation/classification programs and payroll related issues. Distributes and ensures appropriate information, materials and training programs are provided on benefits, recruiting, payroll and coordinates work with employees to disseminate information or to schedule employee meetings. Responds to department and employee inquiries regarding employment policy, benefits administration, compensation issues or employment-related legal questions.Implements departmental policies and procedures and explains regulations, procedures or legal limitations to employees and management. Assists with development, implementation and communication of all departmental policies and procedures. Ensures appropriate training for all personnel. Assists with budget preparation of department budget. Work requires supervising and monitoring performance for a regular group of employees or a work unit including providing input on hiring/disciplinary actions and work objectives/effectiveness and realigning work as needed. Work requires contact with the department head, with training, wage & hour and other technical specialists outside the agency. Frequent contact is required with own personnel staff, with the department managers, and with various County Budget and Human Resources staff for interpreting or requesting information to maintain control and coordination.Page

Skills

• Account Management
• Interviews
• Staff Development
• Employee Benefits
• Training
• Team Leadership
• Marketing
• Employee Relations
• Government
• Background Checks
• Social Networking
• Strategic Planning
• Management
• Policy
• Event Management
• Analysis
• Public Relations
• Human Resources
• Customer Service
• Microsoft Powerpoint
• Time Management
• Performance Management
• Fundraising
• Contract Negotiation
• Event Planning
• Social Media
• Recruiting
• Public Speaking
• Research
• Payroll
• Microsoft Office
• Onboarding
• Leadership
• Benefits Administration
• Coaching
• System Administration
• Team Building
• Microsoft Word
• Change Management
• Process Improvement