Karen Thompson
VP, Sales and Customer Success @Collabware
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WORK HISTORY
VP, Sales and Customer Success @Collabware
Vancouver, BC, CA
EDUCATION
University of the Fraser Valley
Business Administration, Management and Operations
Vancouver Community College/University of Saskatchewan
Teaching English as a Second or Foreign Language/ESL Language Instructor
University of Victoria Distance Education
Child and Youth Care
British Columbia Institute of Technology
Marketing
ABOUT KAREN THOMPSON
Karen Thompson is a Vancouver-native and business executive with three decades of experience leading consumer-driven businesses in a diverse range of industries, from retail to health and wellness products & education, to software.Karen currently serves as VP, Sales and Customer Success for Collabware where she is responsible for driving revenue acceleration by collaborating with the revenue-generating teams to align strategy, messaging, and action. She is responsible for managing the post-sales customer relationships to ensure successful customer onboarding, value realization and customer retention. In addition, she spearheads TAP (Technology Advisory Program), engaging customers to collaborate with Engineering and Technology leadership to influence the product roadmap. She’s passionate about believing in the products and services that she represents, and creating environments where all team members excel.
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