Karen Taylor

About Karen Taylor

Experienced motivational leader moving vision to implementation and execution. Increase…

Experience

1. Director Salon and Spa Business

   Belk

   Mar 2001 — Present

   Manage, develop, and operate a multi-location salon division generating over $11M in annual revenue. Budget and manage annual financial plans of $1M in payroll, capital and other expenses. Oversee retail and supply purchases of $1.5M to ensure sound assortment and accommodate selling trends. Manage the development and content of salon website and social media platforms. Implement and supervise an in-house salon training program for new stylists. Construct and execute business strategies to drive new customers and create revenue flow that consistently out-perform department store trend. Conduct monthly P&L review with salon management to review financial expectations. Frequent salon visits to ensure adherence to operational direction, program implementation, expense management, and recognition of staff performance. Produce retail sales that surpass industry standards. Develop and implement front desk programs that ensure consistency across the salons, excellence in customer service, and achievement of salon benchmarks. Foster relationships with vendor partners - schedule annual education programs for skill development/continued staff growth, negotiate contracts for retail/supply purchases, and conduct seasonal meetings to build strategies for successful sell-thru of new product launches.

Education

• UWF Lewis Bear Jr. College of Business

  BS Marketing

  1985 — 1987

Skills

• Visual Merchandising
• Loss Prevention
• Retail
• Microsoft Office
• Sales
• Fashion
• Merchandising
• Customer Service
• Inventory Management
• Inventory Control
• Apparel
• Store Management